I know I'm supposed to update my KL-Genting trip like 2 weeks ago but I've been very busy, or rather lazy! Haha...It has been work, sleep, eat & work again. I just switched on my computer to check my mails really. I try to upload the pics soon but for now, let me share with you my frustrations, at work.
Irritant 1
I was preparing my group arrivals yesterday & I called the tour guide to check on the group's details. She insisted on having complimentary carpark coupon & when I declined, her tone changed! Geez..here I am calling with regards to work, & the agent has to be downright cheepo to argue with me for a carpark coupon?! I would have tried to be kinder & give her the damn coupon if not for her rudeness. So me, being the bitch at times, insist on not giving in & I even sent a mail to the Sales Manager in charge of the group to complain about the guide's behaviour. Hmmph!
Irritant 2
I saw an Indian guest approaching the Reception & he appeared to be somewhat friendly. I greeted & assisted him for his check-in. It turned out to be my most horrible check-in of the day!! He asked for lower room rates, why I'm asking for so much deposit, late check out & the list goes on. It may seem to you that the list of things that this fellow is asking is typical of a guest but....NO. He's TRYING to be smart & then he doesn't look nice anymore. I was very patient yet I managed to give him a few pieces of my sarcasm. Gosh...looks can be deceiving.
Irritant 3
A Chinese lady came by the Reception & wanted to borrow a Sony Erricsson charger. When I asked for her room no. , she claimed she has checked out. When I asked for her name, that was when she blasted at me. "Why do you need my name for? I don't think it's a important! I'm just sitting over there!". So the clever me already figured that she lied about the "checked-out" thingy. I don't feel like lending her the charger & my colleague mentioned that it has been loaned out to another in-house guest. This idiotic woman actually wants me to call THAT guest & ask if she can use the charger!!!! Oh my God...I was so appalled by her bimbotic, rudeness, stupidity...oh whatever. I just stared at her for like 5 seconds & shook my head a bit. Can you believe such creatures exist??! Since she doesn't want to give out her name, maybe it's a terrible one like Betty or Lulu! (Right, Nickole? Hahaha!)
I'm beginning to feel that the nature of my job can be hazardous. Imagine...I handle more than these 3 irritants EVERYDAY? My colleagues & I will not be surprised if we have heart problems or high blood pressure when we get old... We see "ugly" people during the course of our duty but like what Frankie said...."God is fair". I like that. :)
It's my off day later today. Gonna spend time with Superhero. Time to be a sweetie-pie. Hehe~
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