It was my first day of the cross exposure as an Assistant Manager. The day was ok, busy as usual. The "mistake" that I did last week has been resolved BUT my manager said that the guests may complain about me. Heck...I wasn't rude to them. It was just a miscommunication. If they want to complain, then I have nothing else to say. It's their words against mine. I just have to be extra careful next time. I'm not gonna apologize coz it wasn't my fault. Anyway, I felt that today was also one of those days that I got kinda dumb. One of the guest was trying her luck to dispute her charges with me & she "slapped" me with sarcastic remarks about the Hotel's procedures. I was so shocked that I didn't know what to say. I just replied, on & on but in the end, she told me, "I don't understand what you're saying". I turned to my colleague & whispered, "Neither do I". Haha..I was really like a bimbo. Duh~
I got my dose of Ben & Jerry, finally! Had a scoop of the Oatmeal Cinnammon Chunk & ate it happily by myself. I was satisfied & hmmmm...all the troubles seem so far away. Met Superhero after that & he sent me home. :) I like that.
Hope tomorrow will be a better day. *cross fingers*
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